MS Nexport's Logo

We are MS Nexport's Logo

The best ally for your international business.

With our comprehensive foreign trade services, your company grows quickly and safely.

Cargo ship on the sea at the sunset
+25
Years of experience in foreign trade.
+260
Satisfied clients.
+800
Annual operations.
+1550
Animals transported each year.

Services

Discover everything we can do for your company.

Import

Import your goods minimizing risks and costs.

Export

Sell your goods abroad with the security of continuous support.

International Freight

Unify customs service with international freight and simplify your management.

Outsourcing

Trust in our expertise so your company moves to the next level.

Animal Relocation

When they travel with us, your animals are in the best hands.

Purchasing Agents

Simplify the choice and contact with sellers through our international buying agent service.

Our team

At Logo MS Nexport we believe that teamwork is the key to our ability to provide comprehensive and sustainable solutions.

FAQ

We know that the world of foreign trade can raise many doubts. That’s why in this section we present some simple and clear answers to the most frequent questions for each of our services.

What requirements must I meet to start importing?
The first thing you need to do is register as an importer with ARCA. It’s a simple process that can be completed online.
What is an INCOTERM and which one is appropriate for my product?
An INCOTERM defines the sales condition of the goods; the most common are EXW, FOB, and CIF. There isn’t one that’s universally better — it depends on the agreement between buyer and seller.
How are import costs calculated?
Import costs are calculated on a CIF basis. You must take into account import duties, internal taxes, and international freight costs.
What are the most common mistakes I should avoid?
One of the most common mistakes is working without professional advice and incurring unforeseen expenses such as storage or return of empty containers.
How can I find a reliable supplier?
To verify whether a supplier is reliable, there are several options: gather information about the company through embassies, conduct online research, or attend international trade fairs to meet them in person.
What are the first steps to start exporting?
To start exporting, we recommend developing a solid product and conducting thorough market research.
What tax incentives or benefits exist for exporters?
Currently, there are export rebates that help reduce costs.
How can I find clients or distributors abroad?
One of the most effective ways is to participate in international trade fairs or business missions. If that’s not possible, we recommend hiring a foreign trade professional who can help introduce your product into international markets.
How can I calculate the costs involved?
Before exporting, we suggest preparing a detailed cost analysis that includes every element of your supply chain.
How can I retain clients abroad?
The key is to build customer loyalty in the acquired market. In other words, don’t stop supplying a market you’ve gained in order to focus on entering new ones.
How do I choose the most suitable freight type for my operation?
To choose the best freight option, it’s necessary to analyze the volume and weight of the goods. Based on our experience, air freight is best for small shipments, while sea freight is ideal for large or bulk cargo.
What factors influence the cost of international freight?
Internal transportation delays are generally the biggest factor affecting total freight costs.
How can I track my cargo during transportation?
Shipments can be tracked through the shipping companies’ and port terminals’ websites, or directly from our client portal.
Is it necessary to purchase cargo insurance?
It’s not mandatory, but we recommend it to be covered against any incident during transport.
What is the role of a freight forwarder?
A freight forwarder’s main function is to make bookings for different types of freight and coordinate the shipment of goods.
What are the benefits of outsourcing import and export management?
The main advantage is reducing and optimizing operating costs. By hiring a company that handles all aspects of foreign trade, you can focus on other areas of your business.
What’s the difference between outsourcing services and a customs broker or freight forwarder?
The difference is that through our outsourcing service at MS Nexport, we take care of everything related to foreign trade — as if you had a complete department, but externalized. A customs broker or freight forwarder, on the other hand, only performs specific tasks, such as customs clearance or freight coordination.
How involved does my company need to be once the service is contracted?
Once our outsourcing service is hired, we only require fluid communication and follow-up. The goal is to stay in close contact to ensure we move in the right direction.
What tasks are handled under the outsourcing service?
Some of the tasks we manage include import and export order processing, contact with sellers or buyers, cargo and shipment tracking, banking procedures, and cost analysis, among others.
What costs are reduced by outsourcing this service?
Outsourcing allows companies to reduce social security costs per employee, as well as operational and logistics expenses.
What sanitary regulations must I comply with to send animals abroad?
To send animals to another country, it’s necessary to comply with all international sanitary rules agreed upon between SENASA and the destination country.
What documentation is required to transport animals abroad?
An international health certificate is required. To obtain it, you must present the vaccination record, microchip certificate, and a certificate of good health and deworming.
What are the packaging and containment requirements to ensure animal welfare?
To ensure the animal’s welfare, it must travel in a crate that matches its size. It should also have access to water and absorbent material.
How long can an animal be in transit, and how is it cared for during the trip?
The total connection time depends on the flight route, but some airlines offer pet care services during transit.
If I travel abroad, can I take my pet with me in the airplane cabin?
Not all airlines allow animals in the cabin. In those cases, they must travel in the cargo hold with proper care to ensure their well-being.
What are the benefits of hiring our international purchasing agent service?
The main advantage of operating through our purchasing agent service is ensuring the product’s quality meets your expectations. Since we contact the supplier directly, the risk of fraud is significantly reduced.
How do I make sure the contacted buyer or seller is trustworthy?
Before introducing a supplier or buyer to our clients, we investigate their operational capacity and schedule several meetings with their representatives to ensure reliability.
Is an international purchasing agent the same as an international trading company?
No. Unlike a trading company that buys and then resells goods, an international purchasing agent acts as a link between a buyer and a seller from different countries.
Do you handle negotiation and commercial terms with suppliers or buyers?
Yes. Once we identify a reliable supplier or buyer that meets our client’s expectations, we take charge of negotiating the commercial terms until an agreement is reached.
Does the service include logistics, customs, and documentation management?
No, the international purchasing agent service only covers the coordination and follow-up between buyer and seller. However, since MS Nexport offers comprehensive foreign trade services, we can also handle logistics and customs management if the client requires it.

Do you have more doubts?

We are always ready to help you.

Write us!